Failure Prediction and Prescriptive Maintenance of Medical Devices

Business challenge

  • Intelligent medical devices record logs during operation
  • Manufacturer gets service calls when device malfunctions, causing downtime and customer dissatisfaction

Solution

  • Utilized past log files and failure cases to develop an automatic log file-based failure prediction system
  • System notifies customer service when a component is likely to fail soon

Business benefit

  • Device serviced before failure, downtime avoided, improving customer satisfaction